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Exploring New Service Management Features in #MSDyn365BC 2024 Release Wave 1.

Hi Readers,

This video explores the new service management features in Dynamics 365 Business Central 2024 Release Wave 1. The speaker discusses several enhancements, including:

  • Number series management: You can now choose number series for service codes, similar to sales and purchase documents.
  • Item blocking: You can block items or variants from being used in service transactions.
  • Document attachments: You can attach documents to service items and service codes, and these attachments will flow through to service orders and invoices.
  • Service invoice posting policies: You can define posting policies for service invoices, controlling whether they can be shipped and invoiced separately or together.
  • Service contract improvements: You can now delete service invoices and restore the previous invoice date in the contract.

Overall, these enhancements aim to improve the usability and functionality of the service management module in Dynamics 365 Business Central, bringing it closer to the level of features available in the sales and purchase modules.



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